1. Overview
Filoo is a productivity and freelancer companion app. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, create an account, or use the Filoo app.
2. Information We Collect
Depending on how you use Filoo, we may collect:
- account information, such as name, email address, password authentication data, plan, and login status;
- profile information, such as role, city, timezone, currency, skills, preferences, and how you found us;
- workspace content, such as tasks, habits, journal entries, focus sessions, finance entries, invoices, job alerts, prompts, chats, and uploaded files;
- technical information, such as device type, browser, IP address, pages viewed, error logs, and app performance information;
- communications you send to us, such as support requests or feedback.
3. How We Use Information
We use information to:
- create, secure, and manage user accounts;
- provide Filoo features, including task tools, finance tools, AI assistance, job alerts, reminders, and personalization;
- save user preferences and workspace data;
- send service messages, account notices, password resets, and support replies;
- improve reliability, security, product quality, and user experience;
- understand marketing performance, such as how users found Filoo;
- comply with legal obligations and enforce our Terms.
4. AI and Automation
When you use Filoo AI features, prompts, messages, profile details, and relevant workspace context may be processed to generate responses or perform requested actions. Avoid entering sensitive personal information unless it is necessary for the task.
5. Service Providers
We may use service providers to host the website, manage authentication, store app data, process AI requests, send emails, process payments, monitor reliability, and support the product. These providers may process information only as needed to provide their services to Filoo.
6. Cookies and Local Storage
Filoo may use cookies, local storage, and similar technologies to keep you signed in, remember preferences, support offline behavior, improve performance, and understand site usage. You can control cookies through your browser settings, but some features may not work correctly if they are disabled.
7. Sharing Information
We do not sell your personal information. We may share information with service providers, when you direct us to connect a third-party service, to comply with law, to protect Filoo and users, or as part of a business transfer such as a merger, acquisition, or asset sale.
8. Data Retention
We keep information for as long as needed to provide Filoo, maintain records, resolve disputes, improve security, or comply with legal obligations. You may request deletion of your account or certain data by contacting us.
9. Security
We use reasonable administrative, technical, and organizational safeguards to protect information. No online service can guarantee perfect security, so please use a strong password and keep your account credentials private.
10. Your Choices and Rights
Depending on your location, you may have rights to access, correct, delete, export, or restrict certain personal information. You may also unsubscribe from non-essential messages where available. To make a request, contact us at the email below.
11. Children
Filoo is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can review and delete it where appropriate.
12. International Use
Filoo and its service providers may process information in countries other than where you live. Those countries may have different data protection laws than your location.
13. Changes to This Policy
We may update this Privacy Policy from time to time. If changes are material, we will take reasonable steps to notify users, such as updating this page or providing an in-app notice.
14. Contact
Questions or privacy requests can be sent to myfiloosupport@gmail.com.